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CREDIT CARD REFUNDS

As soon as we receive your returned products and confirm that all the conditions have been met (see full Return Conditions), we will send you an email confirming your accepted return.
The refund to the original form of payment will be initiated within 24 hours, in the same currency.
Refund processing timelines will depend on the card company policies and local banking procedures.


PAYPAL REFUNDS

As soon as we receive your returned products and confirm that all the conditions have been met (see full Return Conditions), we will send you an email confirming your accepted return.
The refunded amount will be visible within 24 hours.
The actual reimbursement to the Card associated with your PayPal account depends on the Company that issued the card.

NEED HELP?

If you have any question or need help with your account, you may contact us to assist you.


We will respond to every message within 1 working day. Monday to Saturday, excluding national holidays.

CLIENT SERVICE

Phone: 855-482-1155


Monday - Friday: 9am - 9pm EST


Saturday: 10am - 9pm EST, excluding national holidays.