How can we help?
The benefits and promotions reserved for House of Diesel members can be redeemed both online and in all Diesel monobrand stores (excluding third-party retailers and Diesel Kid stores). For more details on how to use a promotion or claim a reward, check the email you received upon registering, or the "Benefits and Promotions" section in your account. Promotions may not be applicable to sale items.
You can update your email, password, and personal information directly from your account.
If you've forgotten your password, you can choose a new one by clicking "Forgot password?" on the login page.
If you want to change the Country/region of registration, you need to visit the website of the new Country/region and register again. Make sure to use the same email as your current account, with your name and surname spelled identically.
House of Diesel points can be earned and used both online and in Diesel stores. If you register in-store, you will receive an email with a link to activate your account before you can start earning points. Remember to log in every time you make a purchase, and to provide your account details when shopping in a Diesel store.
If you move to another Country/region, you can register again using the same email, name, and surname (make sure they are written identically). Your House of Diesel account will be automatically linked, and you will keep all the benefits you've already earned.
Our client service agents are at your disposal Monday through Friday 9am to 9pm EST and Saturday from 10am -9pm EST, excluding national holidays.
Phone
Call our toll-free number 855-482-1155, Mon-Fri from 9am to 9pm EST and Sat 10am to 9pm EST.
Still have questions? Send us an e-mail through our contact form. We will respond to messages typically within 1 business day, excluding national holidays.
Chat
We're online to answer your instant messages, Mon-Fri from 9am to 9pm EST + Sat 10am to 9pm EST.
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