RETURN IN STORE
You can return items purchased online to one of the Diesel Stores listed below within 15 days from delivery of the order.
- Check this list to find your nearest Diesel store.
- Bring the item(s) that you want to return to the store. All products must be unworn, unused and unaltered, with all tags still attached. Beachwear, Underwear and Perfumes can be returned only with the package sealed. Do not forget the return delivery note, including the pre-filled return label. If possible, please bring the original order box.
Our store staff will be happy to manage and ship the return on your behalf. Please note that the refund will be issued to the original form of payment once your returned items arrive at our warehouse.
After the return is received and we have verified that all of the conditions have been met, we will send you an email confirming that the refund has been issued.
Return in store is currently available on these stores.
If you have any question or need help with your account, you may contact us to assist you.
We will respont to every message within 1 working day. Monday to Friday, excluding national holidays.
Monday - Friday: 9am - 9pm EST, Saturday & Sunday: 10am - 6pm EST, excluding national holidays.